Siemens Recognizes Customers Demonstrating Digitalization at its 2019 Automation Summit

Tuesday, June 18, 2019 12:21 pm EDT


  • Manufacturers recognized for exemplifying advanced manufacturing using Siemens technologies
  • Siemens Automation Summit brings together manufacturing experts to share best practices in automation and digitalization

At the 2019 Automation Summit in Aurora, Colo., Siemens announced the winners of its 14th annual Customer Excellence Awards (CEA). These awards recognize Siemens’ customers and partners who exemplify advanced manufacturing and digitalization using Siemens technologies and solutions in their plants and manufacturing environments.  


“Industrial facilities are truly working towards becoming digital enterprises and embracing digitalization like never before,” says Raj Batra, president of Digital Industries, U.S. “This year’s Customer Excellence Award winners are using automation and digitalization to gain insight into their operations allowing them to become more efficient and flexible while maintaining security.”


Siemens 2019 Customer Excellence Award winners include:


ProcessMDTM delivers customer-specific value, enabled by MindSphere

Air Products and Chemicals Inc. is a world-leading industrial gases company that provides atmospheric and process gases and related equipment to a variety of manufacturing industries.  Air Products, a Siemens customer for more than 25 years, uses MindSphere to enhance their value proposition and monetize their proprietary ProcessMDTM application. The company’s Modeling and Data Sciences Center within their Global Technology organization developed ProcessMDTM, a web-based, predictive monitoring and fault-diagnostic platform. The application leverages Siemens cloud-based, open IoT operating system MindSphere. Third-party customers that own and operate their own plants can now use ProcessMDTM to proactively monitor their plant conditions and gain insights. “MindSphere provides seamless data brokering from our customers’ plants to our ProcessMDTM platform to help detect and diagnose emerging issues,” says Dr. Stephen Cook, Director of Air Products Computational Technology Group. In addition, with MindSphere, their data is securely connected and shared in real-time and on a continuous basis. 


Control System Modernization with SIPLUS S7-1518

BNSF Railway is one of North America’s leading freight transportation companies, boasting a rail network of 32,500 route miles in 28 states and three Canadian provinces and operating eight hump yards. The hump yards are a longtime fixture for rail operators where long trains are broken down into individual cars, pushing them over a hill, then letting gravity send them down different tracks to be sent to their next destination. The company needed to replace their obsolete control systems in hump yards across the country, with a modular, state-of-the-art control system while the classification yard was still operating. “Environmentals, processor speed, and product longevity were significant concerns.  We were looking for one automation partner that was able to accommodate our challenging operating environments and adapt to future technological advancement,” explains Mark Vande Brake, Assistant Director of Signal – Terminals


The Siemens platform coupled with BNSF’s ingenuity allowed for installation of the new control system without interruption of the legacy system operation. This enabled BNSF to perform testing and system development using live data from the legacy control system. When confidence was high in the operation of the new control system, a virtual switch re-pointed I/O to the new system. This cutover approach allowed BNSF to dramatically reduce downtime in the implementation of their new system, which has proven to be more robust and manageable with expansion capabilities for the future.

Using digitalization to achieve excellence

Northrop Grumman Mission Systems is a leading global provider, manufacturer and integrator of advanced, secure and agile software-defined systems and solutions.  The company’s Naval & Marine Systems Division is a critical supplier of turbine generator sets for nuclear submarines and aircraft carriers, including multiple all-up-round canister systems, missile launch systems, main propulsion units and ship service turbine generators for aircraft carriers, attack, and nuclear submarines.  Northrop Grumman has trusted Siemens as a supplier for over 30 years.


With the goal to visualize their machine fleet from the plant floor to the boardroom, Siemens helped Northrop Grumman implement a digitalization solution using SINUMERIK Integrate and Analyze My Condition (AMC).  The programs provide the ability to analyze operational performance of their entire Siemens fleet and make predictive maintenance decisions, leading to improved reliability and overall equipment effectiveness (OEE).  In the future, the company has the goal of connecting devices in their entire 1.3 million square-foot manufacturing facility. A Senior Manager at Northrop explains,“I would like to have a single screen in my office and understand the overall status of my facility at a glance.”


Using PCS 7 Optimization to achieve excellence

Dow Performance Silicones, a business unit of DowDuPont Materials Science, delivers a portfolio of silicone solutions and performance materials to serve the diverse needs of customers and industries around the world.   


While Dow had been a long-time customer of Siemens technology for more 13 years, they were still relatively new in their experience using PCS 7 for process automation across the globe.   As their PCS 7 installations began to grow, so did their system incidents which soon got the attention of Dow management.  An executive level meeting was called in 2017 between Siemens and Dow where it was mutually agreed to initiate a special program called “PCS 7 health check” whose main objective was to optimize system reliability.  Siemens and Dow organized a global task team that included executive management from both companies as well as a dedicated Siemens technical supervisor and embedded engineer.  In less than two years, the collaboration and commitment from both companies started showing positive KPIs realizing a number of best practices, lessons learned and knowledge sharing.  Both companies continue to host quarterly senior management updates to ensure Dow is able to take full advantage of the additional technological enhancements of PCS 7. “The high level of quality collaboration between Dow and Siemens exemplifies our commitment to work together and continuously improve-continuously,” says Brian Clemons, Dow PA Product Manager. 


Using SINAMICS DCP, S120, and SIMOTICS to improve test stand performance

KUKA Assembly and Test Corp. has over 60 years of experience in the automotive industry.  They are a leader in assembly and test systems for axles, engines, suspensions, steering, transmissions, and other automotive components. For the past 15 years, KUKA was not using Siemens large drives and motors because end users specified another brand.  Interested to innovate with newer technology and to increase performance, KUKA worked with Siemens to test Sinamics S120 drives versus the legacy drives. They found them to meet and exceed the incumbant drive’s performance.  Finding an end-user willing to change their standard test stands with the new Sinamics drives proved challenging. “The drives and motors we use are good enough, we don’t have the time and can‘t risk the change,” signed Every Automotive Test Engineer. KUKA and Siemens were ultimately able to convince the customer that using dated technology was too risky. The project involved four hybrid transmission test stands.  The Siemens solution improved torque and speed control accuracy, reduced hardware cost, and simplified the overall design. This was the first time Sinamics DCP has been used for battery simulation testing in the US.


The 2019 Automation Summit, with more than 50 breakout sessions led by Siemens customers and partners as well as hands-on training sessions, is a user-based conference with more than 700 participants and focused on “Community. Experiences. Productivity.” 



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Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely collaborating with partners and customers, DI drives the digital transformation in the process and discrete industries. With its Digital Enterprise portfolio, DI provides companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Optimized for the specific needs of each industry, DI’s unique portfolio supports customers to achieve greater productivity and flexibility. DI is constantly adding innovations to its portfolio to integrate cutting-edge future technologies. Siemens Digital Industries has its global headquarters in Nuremberg, Germany, and has around 75,000 employees internationally.



Siemens Corporation is a U.S. subsidiary of Siemens AG, a global powerhouse focusing on the areas of power generation and distribution, intelligent infrastructure for buildings and distributed energy systems, and automation and digitalization in the process and manufacturing industries. Through the separately managed company Siemens Mobility, a leading supplier of smart mobility solutions for rail and road transport, Siemens is shaping the world market for passenger and freight services. Due to its majority stakes in the publicly listed companies Siemens Healthineers AG and Siemens Gamesa Renewable Energy, Siemens is also a world-leading supplier of medical technology and digital healthcare services as well as environmentally friendly solutions for onshore and offshore wind power generation. For more than 160 years, the company has innovated and invented technologies to support American industry spanning manufacturing, energy, healthcare and infrastructure. In fiscal 2018, Siemens USA reported revenue of $23.7 billion, including $5.0 billion in exports, and employs approximately 50,000 people throughout all 50 states and Puerto Rico.





Hollie Davis
Phone: (678) 313-7256; E-mail: